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Universal Banker I

Overview
CIBC provides tailored commercial, wealth management, personal, and small business financial solutions in the United States through 46 offices in 18 states, as well as cross-border banking services to clients with North American operations. Learn more at cibc.com/US.
CIBC is a Toronto-based, global financial institution with a 150 year history, serving 11 million personal and business clients. We invest in our businesses, our clients, our people and our communities to deliver consistent and sustainable earnings to our shareholders.
CIBC delivers access to career and development opportunities, safe and healthy workplaces, effective training, and positive work-life balance ? so that employees are able to perform at their best, contribute to their communities and focus on cultivating deeper relationships with our clients.
Every year, CIBC is recognized for its business success, community commitment and employee initiatives. We are proud of this success and are committed to creating an inclusive workplace and an environment where all employees can excel.
CIBC Bank USA is an Equal Opportunity Employer M/F/Disability/Veteran
Responsibilities
Involved in daily operations of the branch. Responsible for following all bankline and banker procedures when working with a cash drawer and as a retail banker. Complete compliance modules as assigned. Must be able to actively and carefully listen to clients needs and then be able to address their concerns by responding to them with accurate solutions and best options. Active participation in sales and achievement of financial and branch goals as set by management. Maintain a positive can-do attitude with flexiblity to adjust to the demands of the day to day business needs.
Maintain overall knowledge of branch operations to ensure adherence to all policies and procedures.
Identify opportunities to generate referrals to other lines of business.
Cross sell deposits, loans and services.
Ensure prompt, accurate, positive and professional client experience.
Maintain open lines of communication with coworkers and management.
Possess skills necessary to establish all types of account relationships within the branch.
Expected to develop and establish new customer relationships while deepening existing ones. Attention to detail and accuracy, a must.
Prior banking experience as a New Account Representative helpful.
The ideal candidate will be positive, dependable, energetic, enthusiastic and committed to performance excellence.
Qualifications
Microsoft Office
FIS/IBS Platforms preferred
Cash handling experience
Client Relationships
Prior New Account Experience required

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